Communicate with your bookings & leads via Conversations

Conversation Thread

Store all lead, booking, scheduled notifications and reminders in one place for referencing.

Read Receipts

Keep on top of your customer's status to ensure they are aware of your response.

Default Signature

Save time whilst maintaining professionalism during communication with saved signatures.

Set Notification Action

Choose if you'd prefer to notify a customer via email or alerted via their client portal.

Setup IMAP email server

Sync your emails and import previous conversation history with customer as well as upcoming, all in one place.

Access via Client Portal (customer)

Customers can view their conversation notifications via logging into their client portal and view all history.

Access via Booking Page (admin)

Admins can keep track of their conversation with all upcoming bookings via their bookings list.

Default Notification Message

Send a default message to the customer via email, notifying them to check their conversations thread for a new message.

Insert Quick Links

For ease, import links to various locations, accessing files, forms, and information regarding the customers booking.

Insert Canned Responses

Insert canned responses to your conversation thread to save time and increase productivity.

Messaging customers back and forth can easily become an exhausting task, and having to go through bookings to find the details you or a customer is trying to reference can also create another task in itself.

So here at BoothBook we wanted to help you automate your customer service that little bit more, and make answering customer queries that little bit less exhausting… so we introduced the very helpful Conversations feature!

Improve management with Conversations