Improve management with Conversations
Keep a clear log of all client communication
Keep a clear log of all client communication
BoothBook freed up my time, so rather than working as a secretary, I could get back to being a Director and focussing on revenue. As well as that, having everything – CMS, CRM, Accounting, Resources, HR, Project Management – built into one system, it has helped ensure accountability and clear communication across the business.
Store all lead, booking, scheduled notifications and reminders in one place for referencing.
Keep on top of your customer's status to ensure they are aware of your response.
Save time whilst maintaining professionalism during communication with saved signatures.
Choose if you'd prefer to notify a customer via email or alerted via their client portal.
Sync your emails and import previous conversation history with customer as well as upcoming, all in one place.
Customers can view their conversation notifications via logging into their client portal and view all history.
Admins can keep track of their conversation with all upcoming bookings via their bookings list.
Send a default message to the customer via email, notifying them to check their conversations thread for a new message.
For ease, import links to various locations, accessing files, forms, and information regarding the customers booking.
Insert canned responses to your conversation thread to save time and increase productivity.
Messaging customers back and forth can easily become an exhausting task, and having to go through bookings to find the details you or a customer is trying to reference can also create another task in itself.
So here at BoothBook we wanted to help you automate your customer service that little bit more, and make answering customer queries that little bit less exhausting… so we introduced the very helpful Conversations feature!
BoothBook is made in Exeter, UK.
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CN: 11310279 || GB29 34156 88